I have misplaced or lost my card. How do I temporarily turn the card off while I look for it?

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You can temporarily turn your card off or on through either Online Banking or the Mobile Banking app.

Online Banking
  1. Log in to Online Banking.
  2. Click Manage Cards.
  3. Go to Card is ON under your card image and click the toggle button to turn your card off.
Mobile Banking
  1. Log in to the Mobile Banking app.
  2. Tap Cards from the menu tray at the bottom
  3. Go to Card is ON located under your card image and tap the toggle button to turn your card off.
Report a Lost Debit or Credit Card

If you have lost your card, you can report it lost through Online or Mobile Banking. See the Report a Lost or Stolen Card article for more information on how to do this.

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