I have misplaced or lost my card. How do I temporarily turn the card off while I look for it?
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You can temporarily turn your card off or on through either Online Banking or the Mobile Banking app.
Online Banking
- Log in to Online Banking.
- Click Manage Cards.
- Go to Card is ON under your card image and click the toggle button to turn your card off.
Mobile Banking
- Log in to the Mobile Banking app.
- Tap Cards from the menu tray at the bottom
- Go to Card is ON located under your card image and tap the toggle button to turn your card off.
Report a Lost Debit or Credit Card
If you have lost your card, you can report it lost through Online or Mobile Banking. See the Report a Lost or Stolen Card article for more information on how to do this.
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