Are there any helpful tips to make using Mobile Deposit easier?

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Here are 10 tips to ensure your mobile deposit is successful:

  1. Capture the photos in a well-lit area on a solid dark background.

  2. Flatten folded or crumpled checks before taking your photos.

  3. Keep the phone flat and steady above the check when taking your photo.

  4. Make sure all four corners of the check are visible.

  5. If the check image is not in focus, clean the phone camera lens to remove any smudges.

  6. Make sure the check amount entered matches the amount written.

  7. Verify that the back of your check is signed (endorsed).

  8. Make sure the writing on the memo and signature lines do not overlap on the MICR line.

  9. Verify the handwriting on the check is legible.

  10. Verify the check is made payable to the account holder.

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