Can I take the money out of my Term Savings Certificate?

You can take the money out of your Term Savings Certificate without a penalty within 14 calendar days of the maturity date. You can submit your request in one of the following ways: 

• Submit a request through Online Banking. 
  • Log into Online Banking. 
  • Access Certificate Management. 
  • Click on your certificate from the Account Overview page, then click Certificate Management to complete the digital form. 
  • Select the Transfer option to move the funds into a share within your same account. 
• Send us a secure message in Mobile or Online Banking, and let us know what you would like to do. 
• Submit a written request by mail, visit any branch, or call our Member Service Contact Center at 1-877-GOLDEN 1 (1-877-465-3361). We're also happy to review other account options that may better fit your needs. 

Please visit our IRA Service Center to service an existing IRA or to open a new IRA.