Enroll in Online or Mobile Banking

1. Open the Mobile app or visit Golden1.com and select the Log In button, then choose Enroll in Personal Digital Banking.
   
    
2. If prompted, enter your full SSN when prompted. We don’t typically ask for this information, but this is an added security step to help ensure your account's safety. 
   
   
3. Enter your full account number, book number, or debit card number.
   
   
4. Complete multi-factor authentication verification (choose to receive a one-time passcode via text message, phone call, or email).
   
   
5. You may be asked to complete a secondary identity verification step, such as uploading a selfie or a photo of your legal ID.
   
   
6. Once your identity is confirmed, you’ll create a new User ID and password, and you should be able to log in. 

Need Assistance?
If you need assistance, please call our Member Service Contact Center at 1-877-GOLDEN 1 (1-877-465-3361)  

• Monday – Friday: 7:30 a.m. to 6:00 p.m. Pacific Time 
• Saturday: 9:00 a.m. to 5:00 p.m. Pacific Time 
• Holiday Schedule 

If our toll-free Member Service Contact Center number is unavailable when calling internationally, use 1-916-732-2900. Please note: Calling charges may apply. 

You can also visit any branch for assistance.