How can I opt out of email alerts for my debit and credit cards?

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Online Banking

To opt out of email alerts for your debit and credit cards via Online Banking, please follow these steps:

  1. Log in to your Golden 1 Online Banking account.
  2. On the top menu bar, select Manage Cards.
  3. Scroll down to the bottom of the screen and click on Settings.
  4. Within the Settings section, click on Personal Information.
  5. Find the Email option and toggle it off to disable all credit and debit card email alerts.
Mobile Banking

To opt out of email alerts for your debit and credit cards using Mobile Banking, please follow these steps:

  1. Launch the Golden 1 Mobile Banking app on your device.
  2. On the bottom menu, tap on the Cards icon.
  3. Go to the upper right-hand corner of the screen and tap on the Settings icon.
  4. Within the Settings section, tap on Personal Information
  5. Find the Email option and toggle it off to disable all credit and debit card email alerts.

Note: By following these steps, you will disable all email alerts for your credit and debit cards. However, if you have enabled push notifications in your phone settings, you will still receive them.

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