How to set travel notifications
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If you’re planning a trip out of town and expect to use your Golden 1 debit or credit card, let us know ahead of time. We can safeguard your account while you’re gone to help ensure your card is not fraudulently used – and alert you immediately if it is.
You can inform us of your travels in the following ways:
Mobile Banking
- Log into the Mobile Banking app.
- Tap Cards located in the bottom menu bar.
- Scroll down the page and select Manage Travel Plans.
- Tap the + icon for Add Travel Plan.
- Complete the form.
- Tap Submit.
Online Banking
- Log into Online Banking.
- Click Manage Cards in the menu bar.
- Scroll down and select Manage Travel on the left.
- Click the (+) next to Add Travel Plan.
- Select the method of authentication (email or text) and click Next.
- Enter the security code sent to your method of choice and click Next.
- Enter your destination and dates of your planned travel, then click Submit.
Phone
Call our Member Service Contact Center at 1-877-GOLDEN 1 (1-877-465-3361)
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