I am having financial problems. Who can I contact for assistance with my home loan?
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Please submit your request through https://loansolutioncenter.com. You will need to create a username and password, sign-in, and follow the menu to submit your request.
You can call Golden 1 Loss Mitigation General SPOC Line: 1-866-397-5370 Monday through Friday between 8:00 a.m. to 5:00 p.m. PST or one of the following federal government agencies:
- The U.S. Department of Housing and Urban Development (HUD) for free counseling on information and assistance on foreclosure prevention alternatives at 1-800-569-4287 or TDD 1-800-877-8339 or https://www.hud.gov/counseling.
- The California Mortgage Relief Program at www.camortgagerelief.org.
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