I received a call/text/email telling me to provide my personal or account/card information to confirm my account and avoid cancellation. Is this a valid call/text/email?
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Golden 1 will never call, email, or text you with threatening or high-pressure language and ask you to provide one-time authentication codes, your user ID and password, code word, and or card/account details.
If you've received a suspicious email or text message that appears to be from Golden 1, please forward it or send screenshots to reportsmishing@golden1.com.
If you clicked on any link in these messages or gave out your online/mobile banking credentials, one-time passcode, or any other sensitive details, please reset your password immediately and then call us at 1-877-465-3361.
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