Make My Loan Payment by Phone» If you have an existing Golden 1 account, you can make a loan payment by calling the Member Service Contact Center at 1-877-GOLDEN 1 (1-877-465-3361) during regular business hours. Thank you!Did You Find This Article Helpful?YesNoSorry to hear that. What wasn't helpful?Please do not include sensitive information such as social security numbers, account numbers, or other personal details when submitting feedback. For immediate assistance, please contact our Member Call Center at 1-877-465-3361, or visit your nearest Golden 1 branch.Send feedbackRelated articles