Mortgage Payment

You can make your payments using the following channels:

Mail:

• Mail payment with the coupon provided - the payment is routed to the mortgage lockbox for processing.
• Mail payment without a coupon to the mortgage lockbox – the payment is routed to the mortgage lockbox for processing. Please write your loan number on the check.

The address for mailing payments is:
Golden 1 Credit Union
PO Box 7168
Pasadena, CA 91109-7168

Online: You can make your payments on www.golden1.com


Western Union Quick Collect: You can make your payments at any Western Union Quick Collect Agent. You will need to use Code City Woodfield to make payments.

MoneyGram: You can make your payments at any Moneygram agent. Please use Code State IL.

Mortgage Servicing Website

1. Log in to www.golden1.com
2. Click on Mortgage
3. Click Online Payment
4. Select One-Time Payment to make your payments or set up recurring monthly payments.

Interactive Voice Response (IVR/telephone automated system): You can make your payments by entering payment information using Interactive Voice Response System.

Bill Pay: You can sign up for bill pay payment through your financial institution.


Member Service Agent: You can make payments by calling 1-888-908-8933 or TDD 1-866-352-3684 and speaking a Member Service Representative. A processing fee may apply.


Recurring ACH: You can sign up for monthly recurring ACH payments. Golden 1 will set the ACH information and will draft payments on the date agreed upon by the you. You can sign up for the monthly recurring ACH payment by completing the Automatic Payment Program (APP) form online.


Flexible Drafting: 

You can use Flexible Drafting to make payments to make bi-weekly or semi-monthly payments. You can also use two bank accounts to make your payment. Sign up for monthly flexible drafting by completing the Flexible Drafting Form and submitting to Mortgage Servicing Department. Please contact the Member Services Department either by login www.golden1.com then click on Mortgage then click on “CHAT NOW” or call 1-888-908-8933 (TDD 1-866-352-3684) and request the flexible drafting request form.