Are there eligibility requirements to use the Mobile Deposit service?

Yes. In order to use Mobile Deposit, you must meet the following requirements:

• You are enrolled in Mobile Banking.
• You are a member in good standing.
• You have a valid email address.

If you meet all these requirements, and you still do not see the Deposit option in your mobile app, please contact the Member Service Contact Center at 1 (877) GOLDEN 1 / 1 (877) 465‑3361 so that we may better assist you.