Can I change the phone number(s) I registered to use for authentication for the mobile banking app?
This article offers guidance on how to update your phone number, what steps to take if your number has changed, and what to do if you’ve lost your phone.
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Yes, you can edit the phone numbers associated with your account in Online Banking.
- Log in to Online Banking.
- Click the Settings menu option at the top of the page.
- Select Profile, then Email and Phone Number.
- You will be prompted to select your preferred verification method and enter the code sent to the phone number currently on file.
Note: If your phone number has changed or you no longer have access to the phone number you registered with, please contact the Member Service Contact Center at 1-877-GOLDEN 1 (1-877-465-3361) for assistance.
- Update the phone number and click Save.
If you have any questions or need assistance, please send us a secure message within Online Banking or call our Member Service Contact Center at 1-877-GOLDEN 1 (1-877-465-3361).
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