How do I link two Golden 1 accounts?
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Linking accounts allows you to complete cross-account transfers, moving money between two Golden 1 accounts. For example, you may have a checking account linked to the savings account of your spouse, in order to more easily transfer money. Transfers between those two linked accounts are considered cross-account transfers.
Click to expand each section for detailed instructions on how to link accounts.
Online Banking
- Log in to Online Banking.
- Click the Messages link in the top-right menu bar.
- Click Compose New Message.
- In the Subject drop-down list, select Funds Transfer/Cross Account Transfer Inquiry.
- In the Message box, include the following information:
- Your account number from which you want to transfer funds.
- Recipient's Name: The name of the person to whom you wish to transfer funds.
- To Account Number: The Golden 1 account number to which you want to transfer funds.
- Click Send in the bottom right.
Within one business day, you will receive a message from our Member Service Contact Center confirming the accounts have been linked. Once the accounts have been linked, you can transfer money through the Transfers menu. See the How do I transfer money from one account number to a different account number? article for instructions on sending transfers.
Mobile App
- After logging into the Mobile app, tap the 3 dots in the upper right corner.
- Tap Secure Messages.
- You will be redirected to a browser window.
- Select New Message.
- In the Subject drop-down list, select Funds Transfer/Cross Account Transfer Inquiry.
- In the Message box, include the following information:
- Your account number from which you want to transfer funds.
- Recipient's Name: The name of the person to whom you wish to transfer funds.
- To Account Number: The Golden 1 account number to which you want to transfer funds.
- Tap the Send button at the bottom.
Within one business day, you will receive a message from our Member Service Contact Center confirming the accounts have been linked. Once the accounts have been linked, you can transfer money through the Transfer & Pay menu. See the How do I transfer money from one account number to a different account number? article for instructions on sending transfers.
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