How do I send a secure message?
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In Online Banking
- Log in to Online Banking.
- Once logged in, click the Messages link at the top right. The secure mail home page will appear in a new tab within Online Banking.
- From the secure mail home page, click Compose.
- Type a Subject Line or click on the Select a Subject button.
- Click Choose Files and choose file attachments if you are attaching documents.
- Click the text box to compose your message.
- When finished writing the message, click the Send arrow icon at the top right to send.
- To view and respond to your sent message, visit your mail inbox by repeating steps 1 and 2.
In Mobile Banking
- Log in to Mobile Banking.
- Once logged in, tap the three dots at the top right then select Secure inbox.
- A pop up will appear informing you that this will exit the current application. Tap OK.
- You will be directed to your mail inbox.
- To start a new message, tap on the paper and pen icon on the top right corner.
- Tap the Select a Subject button.
- Choose Files" and choose file attachments if you are attaching documents.
- Tap the text box to compose your message.
- When finished writing the message, tap the Send arrow icon at the top right to send.
- To view and respond to your sent message, visit your mail inbox by repeating steps 1-4.
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