Account Help
- Are there any helpful tips to make using Mobile Deposit easier?
- Are there eligibility requirements to use the Mobile Deposit service?
- Are there fees associated with Mobile Deposit?
- Bill Payment Service
- Can a minor use Mobile Deposit?
- Can a single user (one username) setup Quick Login or Touch ID on multiple mobile devices?
- Can I access my Golden 1 credit card account information online?
- Can I categorize my credit card transactions?
- Can I change the phone number(s) I registered to use for authentication for the mobile banking app?
- Can I deactivate the credit score feature in Mobile and Online Banking?
- Can I deposit foreign checks with Mobile Deposit?
- Can I deposit my child's check into my account using Mobile Deposit?
- Can I download my account information from Online Banking?
- Can I download my credit card transactions?
- Can I get my check amount limit increased for Mobile Deposit?
- Can I have multiple contacts for Out of Band Authentication?
- Can I link Quicken to my Golden 1 accounts?
- Can I log into the Mobile Banking app if I don't have a registered phone number?
- Can I make Apple Pay requests via online banking message center?
- Can I make my loan payment online?
- Can I manage my Easy Checking account with Online or Mobile Banking?
- Can I manage my Golden 1 credit card with Mobile Banking?
- Can I pay bills using the Golden 1 mobile app?
- Can I print and/or save my documents?
- Can I purchase travelers checks from Golden 1 Credit Union in foreign currency denominations (e.g., Euro)?
- Can I search for transactions on my mobile device?
- Can I see my available balance in Bill Pay?
- Can I see my credit score on my mobile device?
- Can I set up a new payee in Bill Pay on my mobile device?
- Can I sign up for the External Transfer service if I live outside the country?
- Can I turn off credit monitoring email notifications?
- Can I use an international phone number for authentication in Online Banking or the mobile banking app?
- Can I use Mobile and Online Banking outside the United States?
- Can I use Mobile Banking if I don't have a Golden 1 account?
- Can I use Out of Band Authentication on all devices?
- Can I use the money from the check(s) I deposit with my mobile phone immediately?
- Can I view my Fixed Equity statements online?
- Can I view my mortgage account details through Mobile Banking?
- Can I view statements in the Golden 1 Mobile app?
- Do I have the same features in the app as I had before with the Card Controls app?
- Do I need to download a separate app to my mobile device now that Card Controls app is gone?
- Do I need to endorse the checks I'm depositing with the Golden 1 Mobile Banking app?
- Do I need to receive paper statements or can I get my statements electronically?
- Do you offer electronic statements?
- Does Golden 1 Credit Union offer any support for visually impaired members using digital banking services?
- Does Golden 1 Credit Union support Apple Pay?
- Does Golden 1 have a tablet app?
- Does Golden 1 offer fingerprint capabilities for mobile devices?
- Does online banking provide notification of pending transfers?
- Does the Golden 1 Mobile Banking app support Face ID?
- Electronic Funds Transfers
- Enroll in Online or Mobile Banking
- Financial Calculators
- For Mobile Deposit, what if my check doesn't have very legible handwriting?
- Forgot Online Banking Security Question
- Golden 1 Mobile App
- How are alerts sent?
- How can I be notified when there is activity on my account?
- How can I cancel a mobile deposit?
- How can I change my Out of Band Authentication phone number when logging in for the first time?
- How can I delete a member-to-member account?
- How can I download account transactions or credit card transactions into Quicken or QuickBooks?
- How can I get a copy of a cancelled/paid check?
- How can I receive Debit card transaction alerts?
- How can I schedule an appointment in the Mobile Banking app?
- How can I see loan details on my mobile device?
- How can I use Mobile Deposit?
- How can I view the history on my accounts? Will I be able to see if a check has cleared?
- How do I access my account online?
- How do I add a new member-to-member account?
- How do I add a phone number to receive text alerts?
- How do I add new bills in Mobile Banking?
- How do I change my connection to Express Web Connect (or Quicken Connect for Mac) in Quicken?
- Change my Golden 1 Mobile app password
- How do I change my statement delivery preferences?
- How do I change the primary device to set controls for my debit card (Mobile Banking only)?
- How do I check my account balance with Text Banking?
- How do I download the Golden 1 Mobile app?
- How do I enroll in the credit score feature?
- How do I enroll in the Documents Center?
- How do I find ATM locations with Text Banking?
- How do I find branch locations with Text Banking?
- How do I find out what my debit card limits are?
- How do I get Mobile Deposit?
- How do I know if a call, text or email is suspicious?
- How do I know what version of the Mobile Banking app I am using?
- How do I know when I have received a secure message in Online Banking?
- How do I open a new account through the Mobile Banking app?
- How do I remove a linked account or cross account from my Online and Mobile Banking profile?
- How do I send a secure message?
- How do I sign up for credit card transaction alerts?
- How do I sign up for Telephone Teller service and how soon can I use the service?
- How do I transfer funds through Mobile Banking?
- How do I use Text Banking?
- How do I verify my deposit with Mobile Deposit was accepted?
- How do I view more credit card transaction history?
- How do I view my account documents in the Golden 1 app?
- How do I view my account documents online?
- How do I view my account transaction history through Mobile Banking?
- How do I view my Bill Payment history through Mobile Banking?