Order a new ATM or debit card

If you need to order a replacement ATM or debit Card, please visit any Golden 1 branch or contact the Member Service Contact Center at 1-877-GOLDEN 1 (1-877-465-3361).

 

Lost or Stolen Card?

As soon as possible, report your card lost/stolen via Online Banking or through the Mobile Banking app. You will then be prompted to call us if you need to report any unauthorized transactions.

Call: 1-800-853-5626 (24 hours a day, 7 days a week) to report your card lost or stolen. You should receive a replacement card in the mail 7-10 business days after submitting your report.

 

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