What is a Balance Transfer and how does it work?

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A balance transfer allows you to move balances from one credit card to a lower-rate credit card to simplify your payments and save money on interest. You can transfer your high-rate credit card balances to your Golden 1 credit card by using Online or Mobile Banking.

Online Banking

  1. Sign into Online Banking.
  2. Select Manage Cards from the side menu navigation.
  3. Select your credit card from the Switch or Add Card dropdown.
  4. Select Balance Transfer.
  5. Enter in necessary Payee information and click Submit
  6. After submitting the request, users will be directed to a confirmation page.
    Note: Payments will be issued to the payees within 48 hours. It may take up to 30 days for the balance transfer to clear. 

Mobile Banking

  1. Log into Mobile Banking.
  2. Select I want to from the bottom navigation, then tap Manage my cards
  3. Swipe through the card carousel to select your credit card.
  4. Select Balance Transfer.
  5. Enter in necessary Payee information and click Submit
  6. After submitting the request, users will be directed to a confirmation page.
    Note: Payments will be issued to the payees within 48 hours. It may take up to 30 days for the balance transfer to clear. 
For additional guided support with both online and mobile banking, please visit Updates to Your Golden 1 Banking Experience.

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