Change my Golden 1 Mobile app password

If you forgot your password, and you would like to reset it:

1. Click "Trouble logging in?" on the Mobile Banking app launch screen.
2. Enter your User ID, date of birth, and answer your security question.
3. For additional security, a verification code will be sent to you. Enter the verification code and continue to reset your password.
   • Passwords must contain 9-32 characters, including one letter and one number.
   • Must contain one of the following special characters: , # @ : ! ? ( ) $ / \
   • Spaces are not allowed.
   • Password is case-sensitive.

Please allow up to ten minutes for the verification code to be delivered.

If you know your password, but you want to change it:

1. Sign into the Mobile Banking app.
2. Tap the More icon.
3. Tap Change Password.
4. Enter the updated password information.
   • Passwords must contain 9-32 characters, including one letter and one number.
   • Must contain one of the following special characters: , # @ : ! ? ( ) $ / \
   • Spaces are not allowed.
   • Password is case-sensitive.
5. Click Update.