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We are dedicated to providing you with an excellent member service experience. If you have any questions or concerns, please don’t hesitate to reach out to us.

  • Send a Secure Message: Members with Online Banking can send and receive personal account messages securely.
  • Schedule an Appointment:  Use our appointment scheduler for your next branch visit.
  • Call the Member Service Contact Center: 1 (877) GOLDEN 1 / 1 (877) 465‑3361
    • Monday – Friday: 7:30 a.m. to 6:00 p.m. Pacific Time
    • Saturday: 9:00 a.m. to 5:00 p.m. Pacific Time
    • Holiday Schedule

For more information visit our Contact page.

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