Update Your Contact Information
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You can update your contact information such as address, phone number, or email in one of the following ways:
Online Banking
- Sign in to Online Banking
- Select Settings on the top right corner
- Click Profile
- Select the item (e.g., address, phone number, email) you want to update
For your security, you will be asked to answer one of your security questions before making any updates.
International Address
Send us a secured message through Online Banking listing the international address.
Visit any Golden 1 branch
To update your address in person, please bring a valid photo ID. Changes may take up to two business days to appear on your account.
By Phone
Call 1-877-465-3361 and complete a verification process with a contact center representative to request the change.
By mail:
Send a written request with your signature and a copy of a valid photo ID (e.g., driver's license) to:
Golden 1 Credit Union
P.O. Box 15966
Sacramento, CA 95852
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Join the growing number of members who are enjoying the benefits of Online Banking. Visit our website to get started.
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