How do I set up or cancel a recurring or scheduled payment in Zelle?
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When you send money with Zelle®, the default setting is Send Today (one time). Click to expand each section for detailed instructions on setting up or cancelling a scheduled payment or recurring series of payments.
Set Up A Recurring Payment in Zelle
You can set up a scheduled payment or a recurring series of payments by clicking “Change” and selecting the date(s) and frequency of the payment.
- After logging into Online Banking, select Send Money with Zelle from the top toolbar.
- Zelle will default to the Send tab.
- Select a trusted recipient using one of the following methods:
- Use the Search box to locate the recipient by name, email, or phone number.
- Select New contact.
Note: See the Adding, Removing, and Editing a Contact in Zelle article for information on adding a new contact.
- Select from Recent Recipients.
- Enter the amount you'd like to send.
- Click Change next to Send Today (one time).
- In the Frequency drop-down list, select the frequency that you would like to send your recurring payments.
- Select the Duration that this recurring transaction should occur.
Note: If Set amount of payments or Set number of payments is selected, enter the dollar amount or the number of payments to make.
- Choose the payment date on the calendar.
- Click Review and enter an optional Reason.
- Click Send.
Cancel a Recurring Zelle Payment
You can cancel a scheduled payment or a recurring series of payments by accessing the scheduled payment in the Activity tab of Zelle.
- After logging into Online Banking, select Send Money with Zelle from the top toolbar.
- Select the Activity tab.
- Scroll down to locate your recurring payments. This will be denoted with a Payment Scheduled description at the top. Click Cancel.
- Select whether you want to cancel all payments in this plan or only the next payment scheduled, then click Cancel Payment(s).
- Your payment plan will display that it has been canceled.
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