How do I send or request money using Zelle?

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Click to expand the sections below for detailed instructions on how to send or request money through Zelle®.

To send money
  1. Enter a trusted recipient's email address or U.S. mobile phone number.
    Note: See the Adding, Removing, and Editing a Contact in Zelle article for instructions on how to add a contact.
  2. Enter the amount you'd like to send.
  3. Edit the frequency, if applicable.
  4. Note that the money will automatically send from your primary account.
  5. Click Review and enter an optional Reason.
  6. Click Send.
  7. In most cases, the money is available to your recipient in minutes.
To request money
  1. Choose Request.
  2. Select the person from whom you'd like to request money.
    Notes:
    • If the person you are requesting money from is not yet enrolled with Zelle®, you must use their email address to request money.
    • If the person has enrolled their U.S. mobile number, then you can send the request using their mobile phone number.
  3. Enter the amount you'd like to request, include an optional note.
  4. Review, and choose Request.

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