How Zelle Works

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When you enroll with Zelle® through your Golden 1 Mobile Banking app or Golden 1 Online Banking, the following information is shared with Zelle®:

  • Your name
  • The name of your financial institution
  • The email address or U.S. mobile number you enrolled.

No sensitive account details are shared – those stay here at Golden 1.

When someone sends money to your enrolled email address or U.S. mobile number, Zelle® looks up the email address or U.S. mobile number in its "directory" and notifies Golden 1 of the incoming payment. Golden 1 then directs the payment into your bank account, all while keeping your sensitive account details private.

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