Someone sent money to me with Zelle, how do I receive it?

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If you have already enrolled with Zelle®, you don’t need to take any further action. The money will be sent directly into your Golden 1 account.

If you have not yet enrolled with Zelle®, follow these steps:

  1. Click on the link provided in the payment notification you received via email or text message.
  2. Select Golden 1 Credit Union.
  3. Follow the instructions provided on the page to enroll and receive your payment.
  4. During the enrollment process, you will be informed that there is a pending payment and the email address or U.S. mobile number where the payment was sent.
    • Pay attention to the email address or phone number where you received the payment notification - you should enroll with Zelle® using that email address or phone number to ensure you receive your money.

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