How to Contact Us
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We are dedicated to providing you with an excellent member service experience. If you have any questions or concerns, please don’t hesitate to reach out to us.
- Send a Secure Message: Members with Online Banking can send and receive personal account messages securely.
- Schedule an Appointment: Use our appointment scheduler for your next branch visit.
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Call our Member Service Contact Center at 1-877-GOLDEN 1 (1-877-465-3361)
- Monday – Friday: 7:30 a.m. to 6:00 p.m. Pacific Time
- Saturday: 9:00 a.m. to 5:00 p.m. Pacific Time
- Holiday Schedule
- If our toll-free Member Service Contact Center number is unavailable when calling internationally, use 1-916-732-2900. Please note: Calling charges may apply.
- Visit a branch location
Note: All times are in PST.
For more information visit our Contact page.
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