Bill Payment Service
This article provides information on the new Bill Payment Service and provides instructions on adding, removing, and paying billers, as well as accessing the bill pay history.
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Golden 1's digital bill payment tools allow you to receive and pay bills, schedule recurring payments, and track payment history in Online Banking. To get started, log into Online Banking and click Bill Pay.
Online Banking
Add a New Payee in Online Banking
- Select Bill Pay from the main navigation bar to access payment tools.
- Select Add a Payee.
- Choose whether the payee is a Company or a Person.
- Company: You can search for the company by name. If it does not appear in search results, you can manually enter the company’s billing details.
- Person: Enter the person’s name and the information you have about them—such as their address—then follow the prompts to continue.
- You will need to provide the recipient’s full name and mailing address.
- Select your payment method.
- Enter the bill information for the payee.
- Select Next to continue.
- Review the confirmation screen to verify payment details, recipients, and estimated withdrawal dates.
- If needed, set up a recurring payment by selecting Make a recurring payment and completing the frequency and date options.
- To review past or scheduled payments for the payee, select Recent Activity.
- To manage all saved payees, go to Payees in the Bill Pay sub-navigation, where you can filter, edit, or group payees.
Remove a Payee in Online Banking
- On the Payees page, click on the biller you would like to remove.
- On the Payee details page, click Delete.
- Click Confirm.
Pay an Existing Payee in Online Banking
- On the Payees page, select a biller from your list, then click Make a quick bill payment.
Note: You can use the Search field to search for the biller.
- Select the account you want to pay from, enter the amount to pay, and select the arrive-by date, then click Review.
- After reviewing the payment details, click Confirm & pay.
Bill Pay History in Online Banking
Your history of bills paid can be found in the Activity tab.
Mobile Banking
Add a New Payee in Mobile Banking
- Start by tapping Bill Pay from the bottom navigation bar. This opens your full list of payment tools, including options to manage payees.
- From the Pay Bills screen, tap Payment Actions. In this menu, select Add a Payee.
- You’ll be asked whether you’re adding a Company or a Person.
- Company: You can search for the company by name. If it does not appear in search results, you can manually enter the company’s billing details.
- Person: Enter the person’s name and the information you have about them—such as their address—then follow the prompts to continue.
- You will need to provide the recipient’s full name and mailing address.
For additional guided support with both online and mobile banking, please visit Updates to Your Golden 1 Banking Experience.
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