Online Banking Password

Follow these steps if you've forgotten your online banking password.

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If you have forgotten your password,

  • Click the Forgot Password link from golden1.com.
  • You will be prompted to answer a few questions to confirm your identity and then you'll be asked to create a new password.
    • Passwords must contain 9-32 characters, including one letter and one number.
    • Must contain one of the following special characters: , # @ : ! ? ( ) $ / \
    • Spaces are not allowed.
    • Password is case-sensitive.

If you continue to have problems signing on to Online Banking, please contact our Member Service Contact Center by calling 1-877-GOLDEN 1 (1-877-465-3361).

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