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- I'm being prompted to change my online and mobile banking password. What are the requirements for a new password?
- My family member passed away and was a member of Golden 1. What do I need to do to resolve his/her account?
How to resolve the account of a deceased member.
- I received a call/text/email telling me to provide my personal or account/card information to confirm my account and avoid cancellation. Is this a valid call/text/email?
- Is depositing my check with a mobile device safe?
- My credit report is reporting my loan with Golden 1 incorrect or I disagree with the reporting. How can I correct or dispute the information?
- When will I receive notices regarding Adjustable-Rate Mortgage changes?