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- ATM and Branch Locations
Find Golden 1 and CO-OP ATMs and branches easily
- How do I send or request money using Zelle?
- Order New Checks
Guidance on what to do if you've ran out of checks and need to order new checks.
- Mobile Deposit
The Golden 1 Mobile app allows users to deposit checks up to $25,000 electronically using their iPhone, iPad, or Android device. It requires snapping a photo of the front and back of the check and verification of endorsement.
- Someone sent money to me with Zelle, how do I receive it?
- How do I provide proof of homeowner's insurance and flood insurance coverage for my Golden 1 First Mortgage Loan?
- How do I add users to Business Online Banking?
- Why am I seeing a message asking me to “Update your primary email address” when trying to use Zelle?
This message often appears when your email address or mobile phone number is already being used somewhere else in our system—for example, if you share contact information with a joint account owner.
- Do I need to receive paper statements, or can I get my statements electronically?
How to enroll or disenroll in paperless/online statements.
- Does Golden 1 offer any additional services for business members?
- How can I change my Out of Band Authentication phone number when logging in for the first time?
- I Can’t Log In to Mobile or Online Banking
Some members may encounter difficulties signing into Golden 1 Online or Mobile Banking such as password not working, MFA code not received, or password reset isn’t working. Re-enroll in Digital Banking to quickly regain access.