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- Order New Checks
Guidance on what to do if you've ran out of checks and need to order new checks.
- ATM and Branch Locations
Find Golden 1 and CO-OP ATMs and branches easily
- How do I send or request money using Zelle?
- Mobile Deposit
The Golden 1 Mobile app allows users to deposit checks up to $25,000 electronically using their iPhone, iPad, or Android device. It requires snapping a photo of the front and back of the check and verification of endorsement.
- Someone sent money to me with Zelle, how do I receive it?
- How do I provide proof of homeowner's insurance and flood insurance coverage for my Golden 1 First Mortgage Loan?
- My family member passed away and was a member of Golden 1. What do I need to do to resolve his/her account?
How to resolve the account of a deceased member.
- I used to get Zelle payments to my account at another bank or using the app, but now I want them to come to my Golden 1 account. How do I change that?
- Can I fund a new Golden 1 Business Account with an existing Golden 1 Business Account?
- I received a call/text/email telling me to provide my personal or account/card information to confirm my account and avoid cancellation. Is this a valid call/text/email?
- What is a member-to-member transfer?
- How do I remove a linked account or cross account from my Online and Mobile Banking profile?