Credit & Debit Cards

• Activate Debit or Credit Card
• Apply for a Credit Card
• Are contactless cards safe?
• Are there any fees for using the convenience checks Golden 1 sent me for my credit card account?
• Can cardholders enroll over the phone?
• Can I apply for a Golden 1 credit card online with a co-applicant?
• Can I change my Platinum Secured credit card to the new Member First credit card?
• Can I choose to have my cash-back rebate posted to my credit card?
• Can I have more than one Golden 1 credit card?
• Can I have the card sent to an alternative address such as the branch?
• Can I increase my debit card limit?
• Can I request a stop payment on a convenience check?
• Can I request convenience checks for my Golden 1 credit card account?
• Can I use my contactless Golden 1 Debit Card outside of the U.S.?
• Can my Golden 1 credit card account be linked to my Golden 1 checking account for overdraft protection?
• Change ATM or Debit Card PIN
• Change Credit Card PIN
• Credit Card Forms
• Credit Card Resources
• Do I need to enter a PIN to pay with a chip? Enabled debit card?
• Do you have a reward program on your credit card?
• Golden 1 Credit Cards
• How are my cash back rewards calculated for my Golden 1 Member Cash Rewards+ credit card?
• How can I check my credit card rewards totals?
• How can I decrease my credit limit on my Golden 1 secured credit card?
• How can I get a copy of my Golden 1 credit card agreement?
• How can I get a debit card?
• How can I redeem my cash-back rewards?
• How can I set controls on my card?
• How do cardholders enroll? What information will cardholders need to provide?
• How do I add an authorized user to my Golden 1 credit card account?
• How do I get a copy of the Online Visa Statement Notice and Consent?
• How do I know what my cash rewards amount is for my Golden 1 credit card?
• How do I locate the amount of my Golden 1 credit card cash rewards?
• How do I manage my cards in Online and Mobile Banking?
• How do I pay using a contactless card?
• How do I request a limit increase on my credit card if I have a joint account?
• How to set travel notifications
• How do I sign on to Mobile Banking?
• How do I sign up for debit or credit card alerts?
• How does a variable rate on my credit card benefit me?
• How often does the Prime Rate change?
• How will I know which balances on my credit card are protected?
• How will my payments be applied to new purchases versus my protected balances on my credit card?
• I found my lost/stolen card. Can I reactivate my card?
• I had a problem with an ATM transaction; whom do I contact?
• I have misplaced or lost my card. How do I temporarily turn the card off while I look for it?
• I received convenience checks for my Golden 1 credit card account, but have lost or misplaced them. Can I request replacement checks or additional checks?
• If I lock my joint card, will my joint account owner be able to reactivate our joint card on the app?
• If I turn my joint card off, will my joint account owner be able to turn our joint card back on using the app?
• If my credit card statement shows I have cash rewards, but I do not have a savings account, will I still get the rewards?
• Increase Credit Card Limit
• Is there a fee to transfer other credit card balances to my Golden 1 credit card?
• Is there a maximum limit on how much my credit card rate will go up or down if I am covered under the Military Lending Act (MLA)?
• Is there any change in the grace period on my account?
• My Quicken account is not updating to my new credit card number. How do I update it?
• My replacement card has a new card number. What do I need to do?
• The ATM took my card, how can I get it back?
• What account will my Golden 1 credit card rewards get credited to?
• What are the benefits of contactless payments?
• What credit card benefits do I have access to?
• What happens if my credit card account is closed before the rebate is credited, will I still receive the rebate?
• What if I reported my credit card lost or stolen? Will the accumulated cash rewards be transferred to the new account?
• What if I use a convenience check for my Golden 1 credit card account after the use by date on the check?
• What if I want to dispute a charge on my Golden 1 credit card statement?
• What if the terminal does not have a Contactless Symbol, can I still use my card?
• What is a Balance Transfer and how does it work?
• What is a contactless card?
• What is a CVV?
• What is a secured credit card?
• What is a variable rate and how does it work?
• What is Magnetic Secure Transmission (MST)?
• What is my Personal Identification Number (PIN) for my ATM or Debit Card?
• What is difference between my Platinum Rewards card and the new Member Cash Rewards+ card that replaced it?
• What is the margin Golden 1 adds to the Prime Rate to determine the APR for my credit card?
• What is the required minimum balance to maintain a Golden 1 Regular Savings Account and be eligible to receive my credit card rebates?
• What rewards can I earn with my Member Cash Rewards+ credit card?
• What rewards can I earn with my Platinum Rewards card?
• What types of credit cards do you offer?
• What will happen if I use a convenience check for my Golden 1 credit card account and the check is greater than the available credit on my account?
• When can I expect to receive my new Golden 1 credit card?
• When can I start using my Golden 1 credit card?
• When do the rewards get paid out for my Golden 1 credit card?
• When I applied for a new credit card, I was approved for a different APR than I currently have on my existing Golden 1 card
• When will the new rate be effective?
• Where can I access my credit card agreement for the Member Cash Rewards+ credit card?
• Where can I find information on my Platinum Secured credit card account?
• Where can I find more information on Golden 1's rewards credit cards?
• Where can I find my new rate when the Prime Rate changes?
• Where can I get information about the benefits that come with my Member Cash Rewards+ credit card?
• Why do I need to re-establish new card alerts for my new Member Cash Rewards+ card?
• Why does my debit card look different from the picture of the debit card in the app?
• Why doesn't my debit card work?
• Why doesn't the scan card feature work?
• Why is the rate on my Member First credit card being reduced?
• Why was I charged a fee for using my Golden 1 credit card at a merchant outside of California?
• Why was I offered a Member Cash Rewards credit card when I applied for a Member Cash Rewards+ credit card?